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Child Support Program Policy Manual
What's New
IRS Data Security Document Packet - State Staff
1. Glossary
1.1 Introduction
1.2 Abbreviations and Acronyms
1.3 Definitions
1.A - POSSE Case Note Reminders
1.B - A Guide to Wyoming's Child Support Program
2. Structure and Authority
2.1 Structure & Authority Introduction
2.2 Wyoming IV-D Program Structure and Authority
2.A Federal OCSE Organizational Chart
2.B - Wyoming Judicial District Map
3. Confidentiality and Safeguarding
3.1 Introduction
3.2 System Access Policy Group
3.2.1 Conflict of Interest
3.2.3 Employee Identification ID Policy
3.3 Background Checks
3.4 Confidentiality
3.5 Data Safeguarding and Security Policy
3.6 Confidential Info During Transport
3.7 Emailing & Faxing Sensitive Information
3.8 Shipping or Transporting Sensitive Data
3.9 Mailing Sensitive Data
3.10 Employee Identification ID Policy
3.11 Unuthorized Access Policy
3.12 Unauthorized Access Policy
3.13 Piggybacking & Tailgating
3.14 Restriction of Personally Owned Computers
3.16 Incident Reporting Policy
3.17 Security Awareness
3.18 Internal Inspections
3.19 Access to Restrict Areas
3.20 Employee & Contractor System Access
3.21 New Hire, Name Change Termination
3.22 Destruction & Disposal of IT Hardware
3.23 Destruction & Disposal of Documents with Sensitive Information
3.24 Plan of Action & Milestones
3.25 Password Management
3.26 Data Sharing Policy
3.27 Child Support Application & Programs Change Management
3.28 Contracts, SLA, MOU, SOW and Data Share Agreements
3.29 Managing Security Badges, Key & Combination Locks
3.A Background Check Document
3.B New Hire, Name Change and Termination Document
3.C - IRS Data Security Document Packet - State Staff
3.D IRS Data Security Packets - Contractors/Sub-Contractors
3.E - Mainframe/EPICS Access Security Documents
3.F WES Security Documents
3.G Alternate Work Site Policy
3.H Destruction & Disposal of IT Hardware Certificate
3.I Log for Sensitive Data
3.J Visitor Access Log Packet
3.2 IRS - Safeguarding and Security
3.2.1 IRS - Safeguarding Requirements
3.2.2 IRS - Awareness and Training
3.2.3 IRS - Screen Prints
3.2.4 IRS - Subcontractors
3.2.5 IRS - Shred
3.2.6 IRS - Electronic Transmissions of FTI
3.2.7 IRS - Unauthorized Disclosure of Information
3.2.8 Alternate Worksite
3.2.9 IRS Protection During Transport
3.3 IT Security
3.3.1 IT Security - POSSE Password
3.3.2 IT Security - POSSE Availability
3.4 Privacy Act
3.5 State Forms
3.6 Release of Information
3.A IRS Publication 1075
3.B Contract for General Services
3.C Communications with Persons Represented by Counsel
3.2.1 IRS- Safeguarding Requirements
4. Customer Service
4.1 Introduction
4.2 DFS Mission and Child Support Program Vision Statements
4.3 Customer Service/Complaint Handling
5. Fees
5.1 Introduction
5.2 Application Fee
5.3 Court Fees
5.4 Federal Offset Fee
5.5 Annual Fee (Deficit Reduction Act of 2005)
5.6 Court Order Fees
6. Intake
6.1 Introduction
6.2 Application
6.3 POSSE Case
6.4 Data Reliability
6.5 Case Assessment
6.A PEP Data Reliability Review
6.B Vital Statistics Request
6.C Medicaid Subtypes & Child Support Cooperation
7. Locate
7.1 Introduction
7.2 State Parent Locator Service
7.3 Expanded Federal Parent Locator Service
7.4 Federal Case Registry
7.5 Other Locate Sources
7.6 Quick Locate
7.A Safeguarding Child Support Information Guidlelines
7.B FPLS and WY SPLS Timeframes
8. Establishment
8.1 Introduction
8.2 Paternity
8.2.1 Paternity - Presumption
8.2.2 Paternity - Voluntary Acknowledgment
8.2.3 Paternity - Genetic Testing
8.2.4 Paternity - Adjudication
8.2.5 Paternity - Disestablishment
8.3 Child Support
8.4 Medical Support
8.A Paternity Establishment Legal Action Rules
8.B PEP Data Reliability Review
8.C Paternity Acknowledgment and Denial Procedures
8.D CSP Affidavit Acknowledging Paternity Form
8.E Communication with Persons Represented by Counsel
8.F Medical Support Matrix
8.G IV-D PEP Procedures
8.H IV-D PEP Q & A
8.I IV-D PEP Paternity Matrix
8.J Adoption Request Form
9. Enforcement
9.1 Introduction
9.2 Admin Enforcement Remedies
9.3 Dunning
9.4 Contempt
9.5 Federal Prosecution
9.6 Lien
9.7 License Suspension
9.8 Medical Support
9.9 Wage Withholding
9.10 Judgments
9.A Communication with Persons Represented by Counsel
10 Review and Adjustment
10.1 Introduction
10.2 Notice Requirement
10.3 Jurisdiction
10.4 Criteria
10.5 Review Completion
10.6 Adjustment
10.A Communication Persons Represented by Counsel
11. Intergovernmental
11.1 Introduction
11.2 Initiating
11.3 Responding
11.3.1 Responding Central Registry
11.3.2 Responding - Establishment
11.3.3 Responding - Enforcement
11.3.4 Responding - Modification
11.3.5 - Responding - Closure
11.4 International
11.4.1 International - Reciprocal
11.4.2 International - Currency
11.A Determination of Controlling Order
11.B Continuing Exclusive Jurisdiction
11.C Intergovernmental Forms
11.D Arrears Calculation
11.E CSENet States
11.F PEP Data Reliability Review
11.G Reciprocal Countries
12. Closure
12.1 Introduction
12.2 Special Circumstances
12.3 Termination of Support
12.4 Closure Retention
12.A Child Sppt Enf Action - Cancelled
12.B CP Deceased Procedures
12.C Discontinue Current Sppt Procedures
12.D Case Closure with Futures Disbursed and Assigned Arrears Balances
12.E PEP Data Reliability Review
12.F Case Closure Checklist
13. Foster Care
13.1 Introduction
13.2 FC Intake
13.3 Jurisdiction
13.4 Establishment
13.5 Enforcement
13.6 Support Termination
13.7 Closure
13.A PEP Data Reliability Review
13.B Communication with Persons Represented by Counsel
13.C Directive For Genetic Testing Requests
14. Collection and Distribution
14.1 Introduction
14.2 Debts
14.3 Payments
14.4 Distribution
14.5 Disbursement
14.6 Financial Adjustments
14.A Assignment Scenarios
14.B Federal Distribution Matrix
14.C CDC - Distribution and Disbursement
15. Military
15.1 Introduction
15.2 Locate
15.3 Service of Process
15.4 Establishment
15.5 Enforcement
15.A Acronyms
15.B Servicemembers Civil Relief Act
15.C Websites
15.D World Wide Locator Military Services
15.E DMDC Quarterly Wage Report Data
15.F Military Contracts for Service of Process
15.G Leave and Earning Statements
15.H Communication with Persons Representated by Counsel
15.I Income Withholdings
16. Tribal IV-D Program
16.1 Introduction
16.2 Inter-Jurisdictional Issues
16.3 Transferred Cases
16.A Inter-Jursidctional Issues
16.B Matrix
16.C - IV-D Contact & Referral Information
17. Audits
17.1 Introduction
17.2 Data Reliability
17.3 Self Assessment
17.4 IRS Safeguarding Review
17.5 Fiscal and Foster Care
17.A OCSE 157 Incentive and Penatly Data Elements
17.B Review Maps
17.C Self Assessment Review Committee Notes
17.D Operational Plans
17.E Safeguard Security Report (SSR)
17.X Internal Inspections Implemenation Report
18. Reports
18.1 Introduction
18.2 Category
18.3 Alphabetical
19. Interagency Coordination
19.1 - Introducton
20. Family Violence
20.1 Introduction to Family Violence
20.2 Screening for Family Violence
20.3 Family Violence Indicator
20.4 Good Cause
20.5 NCP Dangerous Indicator
20.6 Order of Confidentiality
20.A Domestic Violence Individualized Case Management Tool
20.B Affidavit in Support of Good Cause
20.C Good Cause Withdrawal Statement
20.D Domestic Violence Considerations in Child Support
20.E Notice of Confidentiality Packet
Forms and POSSE Documents
Affidavit Requesting Removal of FVI
Affidavit in Response to Order to Show Cause Ability to Pay
Affidavit Requesting Removal of FVI
Agency Employee Authorized Access Log
Authorization to Release Payment Information to Third Party
Certificate of Completion
Cert of Non-Printing Office Form
Child Support Adoption Request Form
Closure Checklist
Confidentiality Notice
Conflict of Interest Disclosure Form
DFS Form 543
DFS Form 547
DFS Form 563b
DFS POSSE Hew Hires/Termination Form
Destruction of Screen Prints
ETS POSSE and UNIX Access Request Form
Electronic Transmission of FTI Policy
Field FTI Log Form
IRC - SEC Non-Disclosure Oath and Certification of Need to Know Form
IRS Internal Inspection - CDC Office Report
IRS Internal Inspection - CSE Office Report
IRS Internal Inspections - IT Operations
IRS Internal Inspection - User Questionnaire Report
IRS Video - Statement of Completion
Internal Inspection - Headquarters
Key Control Log
Non-Agency and Contractor Authorized Access Log
Paternity Matrix
Paternity Questionnaire
Release of Information
Release of Information 3rd Party
Safeguarding Child Support Info
State FTI Log Master
Statement of Confidentiality
Statement of Understanding
Unknown Interview Form
Visitor Access Log
Child Support Program Policy Manual
19. Interagency Coordination
CHAPTER
19
TABLE OF CONTENTS
19.1 Introduction
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