Type of Requests Sent to the Child Support Office and Who to Send the Request to
For Case Class Changes:
Email: dfs-possecaseclasschanges@wyo.gov
For Adding New Employers:
Email: dfs-posseemployer@wyo.gov
Email: dfs-posseebirthinfor@wyo.gov
Contact Nichole Ocheskey for:
Email: nichole.ocheskey@wyo.gov
Office Phone Number: 307-777-7603
- Adding new employers (be sure to include employer’s full name, address and phone number and include the EIN if available. Please use specific instructions.)
- Employer address changes, phone number changes or adding EIN’s to existing records
- Adding new health insurance company records (be sure to include the insurance company name, complete address and phone number)
- FIPS Code changes or additions
- Questions on other Central Registry transactions
- Questions on CSENet transactions
- Questions on the EPICS interface
- Questions on Interstate Transmittals
- Requests for locate from the FPLS Portal
- Requests for CLEAR locate
Contact Robin Coppinger for:
Email: robin.coppinger@wyo.gov
Office Phone Number: 307-777-3374
- Federal 157 Reporting
- POSSE password reset
- POSSE Training
- Questions on general POSSE functions
- Questions on IRS security and safeguarding
- Security issues including (but not limited to) changes to user profiles, additions to a users restrictions list and login errors
- Request for Mis-Identified Participants to be added to the FPLS Portal
Contact Nina Henry for:
Email: nina.henry@wyo.gov
Office Phone Number: 307-777-7328
- Federal Prosecution cases (be sure to enter US Treasury payments received for these cases from the US Courts with a payment source of "Otr Jud Remedy" and a distribution over-ride to arrears)
- Financial Institution Data Match (FIDM)
- Questions relating to Federal Offset Certification, Passport Denial, Credit Bureau Reporting, etc.
- Inmate Requests for Modification
- Requests for locate from the FPLS Portal
- Requests for locate CLEAR Locates and other state locate sources
- Requests for verification of SSNs with federal partners
Email: betty.mielke@wyo.gov
Office Phone Number: 307-777-8612
- POSSE password reset
- Closing duplicate cases as Opened in Error
- Close cases as "Opened in Error" that were closed pre-POSSE
- Converting cases to Non-IVD
- Deleting Case Kid Records
- Nuking first support orders
- Other case cleanup issues
- POSSE documents
- Questions on general POSSE functions
- Request for Mis-Identified Participants to be added to the FPLS Portal
Contact Denise Dunn for:
Email: deninise.dunn@wyo.gov
Office Phone Number: 307-777-5653
- Access & Visitation federal grant
- Contracts
- Credit Bureau Reporting
- Questions on Child Support Program policy and procedures
- Federal 157 Reporting
- Genetic Testing
- License suspension
- State Archive guidelines
- State Directory of New Hire
Contact Jodi Nuss for:
Email: jodi.nuss@wyo.gov
Office Phone Number: 307-777-5831
- Complaints and customer service
- Self Assessment Audits
- State Plan Amendments
- Child Support Rules
Contact Vicki Bowsher for:
Email: vicki.bowsher1@wyo.gov
Office Phone Number: 307-777-6948
- Child Support brochures
- Paternity affidavits and birth verification forms
- Requests for materials, booklets and forms
Any other non-fiscal questions not covered in this section
- If the question is legal in nature, contact Kirstie Arneson providing a detailed description of issue needing resolved
- If the question pertains to the program, contact Denise Dunn providing a detailed description of the issue needing resolved