POSSE Help Desks


The email addresses below are for Wyoming Child Support Offices.  

If you are in need of assistance and are not a Child Support Office, please call the Child Support Program at 307.777.6948

POSSE Help Requests (dfspossehelp@wyo.gov)

Please Include in your e-mail:  
  • Subject Line: POSSE #
  • Body of E-mail:  
    • Reason for contacting DFS POSSE Help.  For example, POSSE password resets, failed logins,case clean-up, etc.
Remember:  if you do not receive a response from POSSEHelp within 10 minutes, please call 307.777.6948

Birth Information Requests (dfs.possebirthinfo@wyo.gov)

Request for Paternity Affidavits: 

Please Include in your e-mail:  
  • Subject Line: POSSE #
  • Body of E-mail:  
    • County of Birth:
    • :Child's Name:
    • Date of Birth:
    • Place of Birth:
    • Mother's MAIDEN Name:
    • Father's Name:

Requests for Birth Certificates

These requests are sent directly to Vital Records

POSSE Case Class Change Requests (dfs-possecasechanges@wyo.gov)

Please include in your e-mail:
  • Subject Line: POSSE #
  • Body of E-mail:  
    • Change Case Class From:
    • Change Case Class To:
    • Reason for the case class change

POSSE Employer Requests (dfs-posseemployer@wyo.gov)

Requests for a Change to Employer name/Address/Phone/Hub Relationship

Please include in your e-mail:
  • Subject Line: Request for change to employer name/address/phone/hub relationship
  • Body of E-mail:  
    • Employer ID 
    • Requested Modifications

Requests for a Change to Employer Medical Insurance

  • Subject Line: Request for changes to employer medical insurance
  • Body of E-mail:  
      • _____ Employer does not offcer health insurance to any of its employees
      • _____ Employer neow offers health insurance to all of its employees 
    • Notification was received by:
      • _____ Phone
      • _____Mail
      • _____ E-mail
      • _____ NMSN
    • Who makes the notification:
      • Company Name: 
      • Employer POSSE ID:
      • Name of Person:
      • Phone: 
    • Date CSE Notified:

Requests to Employer Out of Business Status

  • Subject Line: Request for changes to employer medical insurance
  • Body of E-mail:  
      • _____ Employis now out of business 
      • _____ Employer is now in business  
    • Notification was received by:
      • _____ Phone
      • _____Mail
      • _____ E-mail
      • _____ NMSN
    • Who makes the notification:
      • Company Name: 
      • Employer POSSE ID:
      • Name of Person:
      • Phone: 
    • Date CSE Notified: